InterviewStorm Help Center: Setup, Sessions, Billing, and Support

Help Center

Simple step-by-step help for InterviewStorm: set up your account and resume, run a session, use screen share privacy, manage your plan, and fix common problems.

What do you need help with?

Getting started

Create your account, add your resume, and run your first session.

What InterviewStorm does

Understand what InterviewStorm does during a video job interview and what you need to use it.

Create your account and sign in

Create an InterviewStorm account with email or Google and sign in again later.

Set up your resume so answers sound like you

Upload or type your resume so InterviewStorm writes answers based on your real experience.

Your first session, step by step

Start your first InterviewStorm session and get your first suggested answer.

Web, desktop, or phone: which to use

Choose between the web app, the desktop app, and the phone app for your kind of interview.

What the free trial includes

Know how many free minutes you get, how they are counted, and what happens when they run out.

During an interview

Hearing the interviewer, getting answers, coding questions, and languages.

Let the app hear the interviewer

Set up audio so InterviewStorm can hear the interviewer in the web app, desktop app, or phone app.

How questions are detected and answered

Learn how InterviewStorm finds questions in the conversation and how to ask for an answer yourself.

Get help with a coding question

Capture a coding question with a screenshot or photo and get a suggested solution.

System design and behavioral (STAR) answers

Get well-structured answers for system design questions and behavioral questions.

Change how answers look and sound

Choose the length, format, structure, and style of the answers InterviewStorm writes for you.

Interview language and answer language

Set the language InterviewStorm listens for and the language it writes answers in.

Keyboard shortcuts in the desktop app

Use keyboard shortcuts to control the InterviewStorm desktop app without the mouse.

Screen share privacy

Keep your answers on your own display, and test it before the real call.

How Screen Share Privacy works

Understand how the desktop app keeps your answer window on your own display when you share your screen.

Test it before a real interview

Check with a friend that your answer window stays out of your screen share before a real interview.

Use your phone as a second screen for answers

Connect your phone to the desktop app so answers show on your phone while the computer takes screenshots.

Plans and billing

Prices, upgrading, cancelling, refunds, and discounts.

Plans and prices

See what the free trial and the Unlimited plan include, and how much Unlimited costs: $30, paid once, for one month.

Buy Unlimited, and what happens after the month

How to buy one month of Unlimited for $30, what happens when the month ends, and why there is nothing to cancel.

How refunds work

Check if you can get a refund for InterviewStorm Unlimited and learn how to ask for one.

Student and other discounts

Ask for the student discount or the discount for people who were recently laid off.

Account and privacy

What we store, how to delete it, and app settings.

Troubleshooting

Fix audio, microphone, sign-in, and session problems.

Still need help?

Email us and a real person on our team will reply. Tell us what you were doing and what you saw on the screen, and we will sort it out.

Contact Support